PRIVACY POLICY
This Privacy Policy explains how DUCT DYNASTY CLEAN AIR, LLC (“Duct Dynasty,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, use our services, or communicate with us by phone, email, or SMS text message.
By using our website, submitting a form, or communicating with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Contact Information: name, phone number, email address, mailing address.
Service Information: property address, type of service requested, preferred dates and times, project details, and related notes.
Communication Information: copies of messages, emails, SMS conversations, call logs, and any other communications you send to us.
Website Usage Data: IP address, browser type, device information, pages visited, and referring/exit pages, collected through cookies and similar technologies.
We collect this information when you:
Fill out a form on our website
Request a quote or schedule service
Call or text our business number
Interact with our emails or SMS messages
2. How We Use Your Information
We use your information to:
Provide, schedule, and manage our services
Send appointment confirmations, reminders, and service updates
Respond to questions, quotes, and customer support requests
Send limited promotional or follow-up messages related to our services
Improve our website, marketing, and customer experience
Maintain internal records, accounting, and compliance
We do not sell your personal information to third parties.
3. SMS Text Messaging
If you provide your mobile phone number and consent to receive SMS messages, we may send you text messages about:
Appointment confirmations and reminders
Technician-on-the-way notifications and job updates
Follow-ups after service, including review or feedback requests
Limited promotions and offers related to Duct Dynasty services
Message frequency may vary. Message and data rates may apply, depending on your mobile carrier and plan.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us using the information in Section 8 below.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Remember your preferences
Analyze how visitors use the site
Improve performance and user experience
You can usually choose to disable cookies in your browser settings, but this may affect certain features of the website.
5. How We Share Information
We may share your information with:
Service providers and contractors who help us operate our business (such as scheduling platforms, payment processors, marketing and CRM tools, and hosting providers)
Third parties as required by law, such as to comply with a subpoena, court order, or legal process
Successors or assigns in connection with a merger, acquisition, or other business transfer involving Duct Dynasty
These parties are only given the information necessary to perform their functions and are expected to protect your information.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as reasonably necessary to:
Provide services to you
Maintain business and accounting records
Comply with legal obligations
Resolve disputes and enforce our agreements
When information is no longer needed, we may delete it or anonymize it.
8. Your Choices and Rights
You may:
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request that we delete certain information, subject to legal and business requirements
Opt out of marketing emails by using the unsubscribe link in any email
Opt out of SMS messages by replying STOP to any text
To make a request, please contact us using the details below.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
DUCT DYNASTY CLEAN AIR, LLC
Phone: 407-678-1808
Email: info@ductdynasty.net
Website: https://www.ductdynasty.net
FAQ
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Is the audit you're offering really free?
Yes, it is. We'll offer an hour of free consultation and basic site audit. This will help both of us understand where your site currently stands in terms of its SEO and SERP rank. We'll also send you off with a customized checklist of some basic actions you can take to increase your site's ranking.
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What sectors do you specialize in?
Our team has seen it all. From global tech companies to local plumbers, we've helped sites of virtually every industry rank higher on Google.
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Which digital services do you offer?
Our agency offers SEO, online marketing, ad campaign management, Google Analytics and reporting, full site SEO sudits, content creation, and even website development.
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Why should I choose Rank Consultant?
Because we're experienced. Because we know what we're doing, and because we genuinely believe we can help you rank higher on Google, and attract more potential clients.
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